It would appear that Internet bingo is under a lot of scrutiny from the Advertising Standards Authority (ASA) of late and this is the second complaint against bingo giants Foxy Bingo. This time is was an actual MP complaint about Foxy and not just any old MP but The Shadow Secretary of State for Culture, Media and Sport, Don Foster MP.
The complaint in essence is all about the £10 free offer made by the site and prior to the change made recently where a deposit has to be made to get the free £10. Prior to the MP complaint about Foxy they used to offer all their players a £10 free no deposit required bonus but what this MP appears to be questioning is that it is in fact not free because you need to deposit in order to withdraw winnings.
I don’t know why this has become an issue now as Foxy Bingo now offer the cash match bonus rather than the £10 absolutely free. The MP complaint about Foxy Bingo must have been made before the new bonus came into effect.
Ultimately Foxy have come out winners again because the ASA have accepted the full and frank explanation offered by Foxy Bingo as to what the offer actually entailed.
The MP complaint about Foxy Bingo consisted of two parts:-
- Text on the front page of Foxy Bingo – the use of the word “free” was misleading
- Foxy Bingo television advertisement – the adverts were felt to be misleading and did not make the conditions of the offer clear.
The full adjudication is available from the Advertising Standards Agency website but to surmise Foxy Bingo came out the winners as the ASA felt “no further action was necessary”.
Do you think the adverts were misleading?